BorrowLenses Reviews

The return was easy. The label worked without any issues, and I got everything sent back without a hassle. Refund took a bit longer than I expected, but it did come through. So yeah.

I ended up having to cancel my rental because my plans changed last minute, which was annoying since I’d already blocked off the whole weekend for it. I wasn’t expecting much, but the refund came through really quickly and I didn’t have to chase anyone down or deal with a bunch of back-and-forth. it was way easier than I expected

I checked out in like a minute and everything went through fine. No glitches, no weird pop-ups, nothing annoying. Just worked and I was done.

I rented a lens for a weekend trip, I think it was sometime in late spring or maybe early summer, and decided to add the damage waiver just to be safe. I’m usually careful with gear, but carrying around an expensive lens all day still makes me a little nervous.
Nothing ended up happening, thankfully, but it was nice knowing that little accidents wouldn’t turn into a huge headache. Checkout was simple, the return was easy, and overall it made the whole rental feel a lot more relaxed. I’d definitely use borrowlenses again.

I’ve only used BorrowLenses to make a reservation so far, so I guess I can’t speak to the whole rental experience yet, but it was easy. I kept thinking I was missing a step or that the dates would get confusing, but the site laid everything out clearly. Finding the gear was simple, checkout didn’t drag on, and I liked being able to see the total before paying. I also changed my rental dates once because I wasn’t totally sure, and that was no problem. Overall, it was a really smooth process.

I was looking for this weird lens I needed and found it way faster than I expected. They had a ton of options, and it made the whole thing easy.

I was kind of just trying to find one thing and ended up getting to it faster than I expected. Didn’t really have to poke around much.

I needed a lens for the weekend and was feeling a little pressured to figure something out quickly. Renting ended up being way cheaper than buying one or going through the local shops near me. Checkout was easy too, which helped. Overall, I’m happy with what I paid.

I was trying to track down a Sony lens and couldn’t find it anywhere else, but they had it ready to go. The whole rental process was super easy and painless. Definitely came through when I needed it

I had a question about the timing for my rental, so I sent a message not expecting a quick reply. But they got back to me fast, and you could tell it was a real answer to my actual question, not just some generic copy-paste response.
That made everything feel a lot less stressful, especially since I was working with a tight schedule. You know how support can sometimes disappear once you place an order, but that wasn’t the case here. I’d definitely rent from them again.

Everything was straightforward. The price I saw at checkout matched what I ended up paying, and the dates and fees were easy to understand. I didn’t notice any random charges afterward either, which makes me think they probably keep their billing system organized. Overall, it was an easy rental experience.

I had an issue getting my camera set up, and tech support walked me through it quickly. They were really nice and, uh, didn’t make me feel dumb for not knowing what I was doing. I’d definitely use them again

I rented a Canon lens and a tripod for a two-day weekend shoot, everything went smoother than I expected. Compared to some other rental setups I’ve seen people complain about, this gear showed up clean, packed really well, and ready to use right out of the case.

I used it for an outdoor family session, and the photos came out sharp. The autofocus was quick, the glass looked clean with no scratches that I noticed, and even the battery grip worked normally without any random issues.

The only small downside was that the case was kind of bulky to carry around, especially when everyone else seemed to be traveling lighter. But the equipment itself was reliable and did exactly what I needed, so I’d definitely rent again.

I like being kept in the loop without having to chase for answers, and they did a good job with that. The updates were clear enough, everything was explained in a way that made sense, and I didn’t run into any major issues. Overall, it met the standard I usually expect

I rented a lens for a weekend trip and it just made so much more sense than buying one or even trying to rent something locally. The price was way better than I expected, the shipping showed up right on time, and the lens was clean and ready to go, which is always a relief when you’re packing last minute and hoping everything works out. Sending it back was easy too, no hassle or weird extra steps. For needing nicer camera gear for just a few days, borrowlenses really worked out for me, and I’ll definitely use them again.

I had to cancel my rental at the last minute, i was expecting the usual runaround some companies seem to enjoy putting people through. But this was actually really easy. No hassle, no endless back-and-forth, and the refund info was clear right away. I was pleasantly surprised and happy with how it went

I rented from borrowlenses for a wedding I was shooting, and it was such a relief. Everything showed up on time, was packed really well, and worked exactly like it should. I remember the box had this oddly bright strip of blue tape on it for some reason, which stuck in my head, but the important thing is there was zero stress. For a big job like that, that matters a lot.

I know some people complain about late fees, but i thought this one was fair. I missed the deadline, so I can’t really blame anyone else for it. It wasn’t some crazy charge or anything, and the policy seemed clear to me

I was relieved that the return label was already prepaid because, you know, dealing with returns can be such a hassle sometimes. I just packed it up, dropped it off really quick, and that was it. No extra steps, no stress, just done.

I ended up needing more time with the rental after my plans changed that afternoon, and extending it was really simple. I took care of it quickly and was able to keep it a little longer without any hassle.